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LASU Student Portal Payment Not Showing After Paying With ATM? How to Fix It [2026 Guide]

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  • LASU Student Portal Payment Not Showing After Paying With ATM? How to Fix It

Trying to pay your school fees, acceptance fee, or GNS fee on LASU student portal and after paying with your ATM card, the portal still says "Payment Not Successful" or "No Payment Record Found"?

You are not alone. This is one of the most frustrating issues LASU students face, especially during school fees deadline when thousands of students are paying at once.

I have been helping LASU students resolve portal and payment issues on https://StudentPortals.com.ng for over 3 years now. Last semester alone, I assisted more than 40 students who were debited but their LASU portal was not showing payment. In almost all cases, the money was not lost - it was just a delay between the bank, Remita, and LASU portal.

For example, a 100 Level student from the Faculty of Education contacted me after she paid her school fees with her GTBank ATM card. She was debited but her portal still showed unpaid. She was already planning to borrow money to pay again. I told her not to pay again and guided her to use the Re-query button on her payment history page. Within 15 minutes, her payment reflected and she was able to print her receipt.

That is exactly what I will show you in this guide.

If you were debited but LASU student portal is not showing your payment after paying with ATM, do not pay again yet. Your money is safe. Follow the steps below and your payment will show without double payment.


Why is LASU Student Portal Payment Not Showing After Paying With ATM?




There are 4 main reasons why LASU student portal payment is not showing even though you have been debited:


1. Remita Has Not Confirmed Your Payment to LASU

LASU does not receive money directly. When you pay with ATM, your money goes to Remita (RRR). Remita is supposed to tell LASU portal that you have paid. If there is network delay, Remita will not confirm on time, so LASU portal will still show no payment.


lasu portal payment not completed error
My LASU portal showing "Payment not completed" even after I was debited ₦20,000 for Diploma Application Form. This is what it looks like when Remita has not confirmed payment.

2. You Closed the Page Before Getting RRR Success Page

After paying with ATM, you must wait for the page that says "Payment Successful" with your RRR number. If you closed your browser or your network went off before that page loaded, LASU portal will not capture the payment.


3. You Used a Bank Network That is Slow

Some banks like Opay, PalmPay, or some microfinance banks take 2-4 hours to confirm Remita payment. If you used GTB, First Bank, UBA, Wema, it confirms faster.


4. LASU Portal Server is Down Today

Sometimes LASU student portal [lasu.edu.ng] is overloaded especially during school fees deadline. When many students are paying at once, the portal will not show payment immediately. It will show later.


How to Know If Your Payment Was Actually Successful

lasu portal payment history initiated vs approved
LASU epay payment history showing some payments as Approved and some as Initiated. If yours shows Initiated after paying with ATM, click UPDATE TRANSACTION ID / Re-query to confirm it. Photo credit: http://StudentPortals.com.ng


Before you panic, check this:

Step 1: Check Your Bank Alert / Debit Message

Did you receive a debit alert of the exact amount? If yes, note the time and amount. Screenshot it.

Step 2: Check Your Email for RRR Receipt

Remita always sends a receipt to your email after successful ATM payment. Check your inbox and spam folder for email from remita@systemspecs.com.ng with your RRR number. If you see it, your payment was successful on Remita side.

Step 3: Check Remita Website Directly

Go to http://remita.net and click "Resend Receipt / Confirm Payment" and enter your RRR if you have it. If you don't have RRR, click "Check Payment Status with Order ID".


Read: LASU School Fees 2026/2027, Courses, Cut-Off Marks and Admission Requirements for Indigenes and Non-Indigenes


How to Fix LASU Student Portal Payment Not Showing After Paying With ATM [Step-by-Step]


Follow these 5 steps in order. Do not pay again until you try all.


Step 1: Wait for 30 Minutes to 2 Hours

This is very important. LASU portal is not instant like Opay. Sometimes it takes 30 minutes to 2 hours for payment to reflect after ATM debit. Especially if you paid in the evening or weekend. Just log out and log in after 2 hours.


Step 2: Re-query Your Payment on LASU Portal

LASU portal has a re-query button that many students don't know about.


1.  Go to LASU Student Portal: 

2.  Login with your Matric Number and Password

3.  Click on "Payment History" or "Check Payment Status"

4.  You will see your failed transaction with RRR

5.  Click on "Re-query" or "Check Status" or "Confirm Payment"

6.  Wait for 2 minutes and refresh the page

In 80% of cases, payment will show after re-query.


Step 3: Use Remita Retrieval Page to Get Your RRR

If you didn't get RRR number:


1.  Go to https://remita.net/

2.  Click on Resend Receipts or Invoices

screenshot showing where to Click on Resend Receipts or Invoices


3.  Enter the email or phone number you used on LASU portal

4.  Your RRR and receipt will be sent to your email

5.  Copy the RRR and go back to LASU portal and click "I have already paid with RRR" and paste the RRR


Step 4: Contact LASU ICT / Payment Support With Proof

If after 24 hours payment still not showing, you need to contact LASU ICT.


Go to LASU ICT at Ojo campus or send email to:

  • LASU ICT Email: ict@lasu.edu.ng
  • LASU Support: mailsupport@lasu.edu.ng
  • Go to: LASU ICT Center, Main Campus Ojo, Lagos with these documents:
  •    Your debit alert screenshot
  •    Your RRR receipt from Remita email
  •    Your Matric Number and Department


They will manually confirm your payment and update your portal. It takes 1 working day.


Step 5: Contact Your Bank for Reversal (If No RRR Generated)

If you were debited but you did NOT receive any RRR at all and Remita shows no record, it means your bank debited you but did not send money to Remita.


In this case:

  • Go to your bank and complain that your Remita payment failed
  • Your bank will reverse the money within 24 hours to 72 hours
  • Or wait, most banks auto-reverse within 24 hours if Remita payment fails


IMPORTANT: Never pay again with same ATM card immediately. Wait for reversal first or use another bank card.


What to Do So LASU Portal Payment Shows Next Time


1.  Always use GTB, First Bank, Access Bank, Wema, or Opay ATM card for LASU payment - they confirm fastest

2.  Pay in the morning between 8am - 11am when LASU portal is less crowded

3.  Do not use moniepoint or PalmPay ATM card for LASU portal - it delays

4.  After paying, wait for Success Page and screenshot your RRR immediately

5.  Use Chrome browser on laptop, not Opera Mini or phone browser that blocks pop-up

6.  Ensure you have strong network - don't pay with 2G network


FAQs on LASU Portal Payment Not Showing


Q1: I paid LASU school fees with ATM, I was debited but portal still says unpaid, will my money be lost?

No, your money will not be lost. It is either pending on Remita or will be reversed by your bank within 24 hours. Follow the re-query steps above.


Q2: How long does it take for LASU portal payment to show after paying with ATM?

Normally 5-30 minutes. But during deadline period, it can take 2-24 hours. If after 24 hours it's still not showing, contact ICT.


Q3: Should I pay again if LASU portal payment is not showing?

No, don't pay again immediately. Re-query first. If you pay again, you may pay double and LASU refund takes 2-3 months.


Q4: I lost my RRR number, how can I get it?

Go to http://remita.net, click Resend Receipts, enter your email/phone. Your RRR will be resent.


Q5: LASU portal says transaction failed but my bank debited me, what next?

Wait 2 hours and use Re-query button on LASU portal payment history. If still failed, take debit alert to LASU ICT.


Conclusion


LASU student portal payment not showing after paying with ATM is a common issue in 2026 and it's mostly network delay between your bank, Remita, and LASU portal.

As of today 29th September 2026, the best solution is to wait 2 hours, re-query your payment on LASU portal, and retrieve your RRR from Remita email.

Do not panic and do not pay twice. Your payment will reflect or your money will be reversed.

If this guide helped you, share it with other LASU students in your department WhatsApp group. 


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